Welcome to
SHINE SHINE CREW
"Because an extra Shine is always nice!"
Who We Are:
We are a group of distinguished professionals seeking to add a little shine to the dull places. Our foundations are built by women to empower all individuals that seek an extra purpose. We seek to employ those individuals that need to balance personal life, obstacles, parenthood or other situations while obtaining an extra income during hours that best fit their needs. If this sounds like something that might interests you or will fit your need, please feel free to leave a brief description of who you are and your interests via at nsshinecrew@gmail.com. At this time seeking to hire in the Allentown/ Bethlehem Area in Pennsylvania Area.
What Services We Provide:
Standard Cleaning
Residential & Commercial Cleaning
Furniture Cleaning
Post Construction
Deep Cleaning
Pre/Post Events Cleaning
Move In/ Out Cleaning
Give us a call for estimates and evaluations!
See our contact below.
Our POLICIES
We offer a 100% satisfaction guarantee on all our services. If you have a concern, please contact us within 24 hours of your cleaning, and we will come back an re-clean that area to your satisfaction. Please note, we do not offer refunds or discounts on services performed.
PAYMENT METHODS:
We accept cash, credit card, or check. For established clients, we are happy to invoice you after services are performed. For a first time clean or one time clean, we require payment in full up front at the time of service. This can be done through CASH App, Venmo, Zelle , or other payment can left on the counter when we arrive.
TIPPING:
Tipping is always welcome and appreciated, but never expected. If a tip is included on an invoice, we will ensure that 100% of that is passed on the employee it was intended for.
SATISFACTION GUARANTEE:
We will always respect you and your home. We will never disclose or discuss your private information outside of company use. Personal Information such as names, addresses, security codes, etc are kept in the strictest confidence. At times we may take photos of your home for documentation purposes, but those will never be shared or released without your explicit consent.
BEFORE YOUR APPOINTMENT:
Please make sure your home is ready for us to arrive. This includes picking up clothes, shoes, toys, etc. Make sure that dressers, counters, vanities etc. are cleared off and ready to be cleaned. We reserve the right to skip an area or work around items that are not put away. We want to provide the best clean possible, please help us achieve that by prepping prior to our arrival.
privacy/
confidentiality:
The jobs performed are the tasks that are included on the check-list provided , and will also be provided and reviewed at your initial walk-through. We are happy to include additional services at your visit, however we kindly ask that you notify us of any add-on services prior to your appointment, so we can ensure that we allow adequate time to complete all tasks.
CANCELLATION POLICY:
Please notify us immediately if your appointment needs to be cancelled or rescheduled. Repeated cancellations may be subject to a cancellation fee, which will be due before the next cleaning is performed.
ADD-ON SERVICES:
INSECTS:
If an insect infestation such as fleas, roaches, bed bugs, headlice, ants, etc, is encountered while cleaning, services will be suspended immediately, and the client will be notified. Services will not resume until proof is provided that the infestation was treated properly. For bed bugs, proof from a certified exterminator will be required. If an infestation is discovered prior to your appointment, we ask that you let us know immediately so we can cancel services until the issue is resolved. While we take care to sanitize our supplies and equipment between homes, we will not risk exposing our other clients.
STAFF ILLNESS:
If an employee is sick with a potentially contagious illness, we will try our best to find a replacement for your same appointment date/time. If no replacement can be found, we will get you back into our schedule as soon as we have someone available to cover.
LOCK-OUTS/TURNED AWAY:
If we arrive at your home for a scheduled cleaning, and cannot obtain access to your home for any reason, you will be charged 50% of your normal cleaning fee, due before the next cleaning is performed.
SEVERE WEATHER POLICY:
We always try our best to keep scheduled appointments. However, we will not risk the safety of our employees if the weather is severe. We will take each incident on a case-by-case basis, and if we feel we need to reschedule, you will be contacted immediately to reschedule.
HOLIDAYS:
Our company will be closed for the following holidays:
New Years Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving
Day after Thanksgiving
Christmas Eve
Christmas Day
If your regular cleaning falls on one of the above holidays, you will be contacted prior to reschedule.
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